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Returns Authorisation Form

Returns Authorisation Form

Home › Customer Service › Returns Authorisation Form

If the product is returned in exactly the same condition and in the same packaging as it was sold, then we are happy to offer exchanges or a credit. If the product is faulty or the wrong product was sent, then we will accept the costs of returns and re-delivery, otherwise these costs are your responsibility. Please refer to our Returns Policy for more details. Please contact us for more info.

"*" indicates required fields

Name*
Address*
Reason for exchange or return?*

Preferred Course of Action?*
*Any Paypal "change-my-mind" refunds will incur a merchant imposed 3% processing fee that will be deducted from the refund.
Please upload any images that may be useful in identifying the issue.
Drop files here or
Accepted file types: jpg, jpeg, png, gif, pdf, Max. file size: 100 MB, Max. files: 5.
    Consent*
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